CRM

  1. Request CRM support
  2. Log a LanDesk ticket
  3. Email crmsupport@uq.edu.au
  4. Current CRM users create an enquiry and assign to ‘CRM Support’ queue.
  5. Call Service Desk x56000 for any escalations

Finance

Human Resources

HR Systems Service Desk
Email: hrsystems@uq.edu.au

ITS Service Desk
Email: help@its.uq.edu.au
Phone: +61 7 336 56000 

Records Management

Advice and information requests
Email: records_request@uq.edu.au
Phone: +61 7 336 53361

Staff file requests
Email: staffregistry@uq.edu.au
Phone: +61 7 336 52831

Placements

  1. Please follow the process outlined
  2. Download the Placements permission matrix

SI-net

  1. Contact your local Expert User
  2. Log a LanDesk ticket
  3. Send an email to Enterprise Support Systems (EntSS)
  4. Call Service Desk x56000 for any escalations   

Unitask

Contact information here....

Automated HR Workflows

Change of Hours

Fixed term appointment expiry