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Always look for the 3 dots when in UQ Safe, as they contain all actions you can perform.
Check your filters.
I cannot access UQSafe - what do I do?
Contact the ITS Help Desk if you have any questions about UQ accounts and passwords or require IT support or mySI-net support: ✉️ Email help@its.uq.edu.au
Staff: If you have any questions about your UQ onboarding process, talk to your supervisor or contact the AskHR team.
Students: If you don't have a username and password, contact a Student Centre. If you are having problems logging in, visit AskUs in the UQ Library.
I have completed the Management Action Plan, why is the report still open?
An incident or hazard report will be closed automatically when all associated tasks are completed by the person assigned the task. The status will change to 'closed'. In case there are no associated tasks to be completed, the Safety Team members will need to close the report manually.
Please note: There can be addtional tasks that are not visible to supervisors, entered by the safety team that will prevent a report from closing. These tasks may have confidential or sensitive information. If a report is not closing and all action apear to be closed, please contact your local Safety Team.
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To close a report as a Safety Team member, click on the waffle icon on the navigation bar and open the Health & Safety Module. All incident and hazard reports for your area will be displayed in the Hazard/Incident Report Form Register.
Find the relevant report, click on 'Actions' and select 'Close'.
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Please remember to check on any outstanding tasks prior to closing the report because all related tasks will be closed automatically as well.
Why am I unable to find the incident report of my staff/student?
You might be unable to find the incident or hazard report for the following reasons:
1. Draft status: the report has not been submitted and only saved as a draft. Ask the reporter to submit the report in UQSafe. The status will then change from 'draft' to 'new'. 2. Confidential report: the report might be marked as confidential, making it invisible to the Manager/Supervisor. Individuals logging sensitive reports are able to bypass the usual workflows, and prevent notifications from being sent to the local Manager/Supervisor or Safety Team member.
What happens to my incidents and hazards reported in UQSafe R2?
From January 2025, new hazards and incidents are reported and actioned in the new version of UQSafe.
Incidents reported prior to this date will remain in the previous UQSafe R2 version and will continue to be accessible until all historical reports have been finalised and the actions closed out. No historical data will be lost or become unavailable. Ongoing access to a view only version of the register will be maintained during the period of transition.
Does UQ Safe have an optimised browser?
UQ Safe's recommended browsers are Microsoft Edge and Google Chrome.
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