Customer experience

• CRM Home
• Service CRM - Enquiry, knowledge & chat Enterprise system for managing customer enquiries, knowledge management and chat functionality.
• Service CRM - Broadcast Mailing Help Guides Enterprise system for broadcast mailings.
• Service CRM - Broadcast Mailing Training Access Request
• EZOffice EZOffice is an asset tracking and loan management system.
• Five Faces Five Faces is a customer queue management system used at Student Central allowing consultants to effectively manage the queue by calling the customer's ticket number.
• Releezme Releezme is a smart locker system used by Property and Facilities that allows staff to control and manage locker access.
• Sine Sine is a digital visitor management portal that allows you to track visitor check-in times and agreements.
• UQ Service Centre Cloud-based customer contact centre that allows support staff to respond to customer phone calls on their computer from any location.